About
Accomplished Product Designer with 9+ years of experience in building B2B SaaS products, adept at combining design leadership, UX research, and deep technical fluency. Most recently, as Founding Designer at Scalekit, I've driven developer experience, authentication infrastructure, and agentic AI initiatives. I am seeking principal or staff-level roles that leverage my expertise in design ownership and product thinking to deliver high-impact solutions.
Work
Scalekit
|Founding Designer
Bengaluru, Karnataka, India
→
Summary
As Founding Designer, Mihir is the sole design owner across the developer platform, leading product thinking and contributing to internal strategy for AI agent authentication infrastructure and integrations.
Highlights
Owned and directed end-to-end design for the entire developer platform, establishing authentication infrastructure for AI agents and MCP integrations.
Spearheaded product thinking and design for Agent Auth quickstart, implementing AI-assisted setup paths for Claude Code, Cursor, and GitHub Copilot to streamline developer onboarding.
Shaped internal product strategy by designing provider taxonomy, connector catalog, and developer-facing documentation, enhancing developer experience.
Functioned as a PM/Design Hybrid, driving strategy, research, and cross-functional collaboration with engineering and Go-To-Market teams to ensure cohesive product development.
BetterPlace
|Principal Product Designer
Bengaluru, Karnataka, India
→
Summary
Designed comprehensive end-to-end solutions for frontline workforce management and led on-ground field research to address user management challenges.
Highlights
Designed and delivered end-to-end product solutions for frontline workforce management, including attendance, payroll, and gig worker tools, improving operational efficiency.
Conducted extensive on-ground field research at Zepto and Blinkit dark stores, effectively resolving critical user management and Role-Based Access Control (RBAC) challenges.
Leena AI
|Principal Product Designer / Lead Product Designer
Remote
→
Summary
Defined product vision, built a comprehensive design system, and managed a team of 6 designers while leading 0-1 research and design for major product lines.
Highlights
Defined and executed the product vision, establishing a comprehensive design system and scaling a design team from 0 to 6 designers.
Pioneered 0-1 research and design initiatives for three core product lines: Employee Engagement, Analytics, and Document Management, integrating Generative AI solutions.
Collaborated strategically with Sales and Marketing teams to align design efforts with go-to-market strategies, successfully supporting multiple product launches.
COUNTRY Financial
|Senior UX Researcher / UX Researcher
Atlanta, GA, US
→
Summary
Led research and usability testing to optimize enterprise insurance tools and designed and executed studies to uncover user needs.
Highlights
Directed comprehensive research and usability testing initiatives to optimize enterprise insurance tools, resulting in improved policy-writing workflows.
Developed and conducted research studies to identify critical user needs, facilitating workshops to align product features with strategic business goals.
Wayfair
|Product Designer
Boston, MA, US
→
Summary
Designed customer-facing and service agent applications and pioneered AR-based solutions for product discovery.
Highlights
Designed intuitive customer-facing and service agent applications, enhancing user experience across call and chat communication channels.
Pioneered and implemented AR-based solutions for product discovery, significantly enhancing user account and help center experiences.
Prysm Inc.
|UX Specialist
Indianapolis, IN, US
→
Summary
Led user research and usability testing for large-screen collaborative display products and produced wireframes to inform design decisions.
Highlights
Conducted extensive user research and usability testing for large-screen collaborative display products, informing critical design improvements.
Developed detailed wireframes and contributed to informed design decisions within fast-paced agile development cycles, ensuring efficient product iterations.
Education
Indiana University Indianapolis, USA
→
MS
Human Computer Interaction
Maharashtra Institute of Technology, Pune
→
BE
Computer Engineering
